We pledge to respect YOUR TIME

• We will respond in a timely manner to any service issues. If you have any service issues or questions/concerns, please contact us! Our staff is always ready to help, and if you need a service appointment for any reason, we will schedule it with you for a convenient date and time. We will absolutely NOT “play it by ear.” Many other companies don’t treat service requests with the appropriate urgency and will tell you things such as “we’ll try to send someone out on Wednesday afternoon if they finish their job that morning.” We all know how that ends up. No one ends up coming to resolve YOUR issue, and you waste hours of your valuable time waiting for someone to arrive. That is not how we conduct business at Bath Planet of Milwaukee. We respect your time and will schedule any service appointments quickly and professionally.

We pledge to respect YOUR HOME

• We will make sure your home stays CLEAN. One of the main reasons home remodeling has a negative reputation is because all too often your home is left in worse condition than before the remodel by companies who view your home as a “jobsite.” We understand that your home is your pride and joy and in most cases your most valuable possession. We pledge to treat it as such. We will take the extra steps to make sure it is clean and protected before we begin installing your new bathroom, and we will clean up everything after the installation is complete.
• We will show you that we are fully insured with both liability insurance and worker’s compensation. No one expects things to go wrong, and most of the time they don’t, but that’s why it’s called insurance. If something should go wrong, you do not want to discover at that point that you have been working with a company that is not properly insured. Some other companies say they are fully insured but are not. We are, and we will provide you proof of our insurance documentation, so that you can rest assured.
• We will make things right. Another reason the home improvement industry often suffers from a poor reputation is that once you have paid for a project, some companies view your project as a ‘cost,’ with the objective suddenly becoming to finish as quickly as possible, cutting corners in the process. We will not do that. We believe in doing things right, and we will review the end-of-project review form with you BEOFRE beginning the installation of your new bathroom. If you cannot rate us as “Outstanding” on any criteria at the end of the installation, please tell us, and we will make it right. We do not believe in “good enough.”